Frequently Asked Questions

Answers for everything.

We’ve got a lot of curious customers! We’ve picked some of the most common questions and posted the answers here. If we missed anything, let us know in the contact form below. Looking for answers about Subscribe & Save? Click here. Or maybe the rewards program? Click here

We recommend eating Biltong 2-3 days after opening! Keeping the bag sealed does help prevent the meat from drying out too much, but the more time after opening passes, the more air gets in and it can make the meat too tough to eat.
Crisps have a one year shelf life and should be eaten within 1 day of opening to maintain their crunchy texture and delicious taste.

There is no need to refrigerate our Biltong or Crisps!

We use the best cuts of beef to make our Biltong and our Crisps. You can read more about the few ingredients we use here: How is Biltong Made.

We are available in quite a few retailers. Let us know where you are located and we can help you find the one closest to you.

Our biltong has 390mg of sodium per 1 ounce serving. Our Crisps have 700mg of sodium per 1 ounce serving. For our complete nutritional break down head over to our Nutritional Facts page. If you want to compare us to some other jerky’s on shelf head over to our Biltong vs Jerky page.

Still have lingering questions? Feel free to email us at hello@eatbiltong.com, call us at 888-408-3765, or fill out the form below. We strive to respond to emails within 24 hours, except on weekends, when we’re out exploring. Thanks so much, and we look forward to hearing from you.